ctd77's Terms and Conditions

Parties to the Agreement

These terms and conditions ("Terms") form a legally binding agreement between ctd77 ("Platform", "we", "us") and any person who uses the ctd77 website and services ("User", "you", "your"). By accessing the ctd77 website or beginning to use its services, you are considered to have fully accepted these Terms.

Key Definitions

The following terms are used with specific meanings in these Terms:

• "Platform" — The ctd77 website, mobile version and all related services.
• "Account" — A user's registered membership along with the associated information and balance.
• "Deposit" — Funds added to an account by the user.
• "Withdrawal" — A transfer of funds from an account to the user's payment method.
• "Bonus Funds" — Additional amounts granted under a promotional offer that are usable under specific conditions.
• "Wagering Requirement" — The obligation to place a specified amount in bets before a bonus becomes eligible for withdrawal.

Priority of Terms

Alongside these general terms and conditions, separate special terms may apply to specific games, competitions or promotions. In the event of a conflict, the special terms will take precedence, but only with respect to that specific matter.

Registration Process

To create an account on ctd77, the user must provide accurate and complete personal information, including full name, date of birth, a valid email address and a mobile number. Providing false information may result in account cancellation.

One Account Policy

Each person may open only one account. Attempts to create multiple accounts under the same person's name, from the same IP address, or from the same device are strictly prohibited. If this rule is violated, all associated accounts will be permanently closed and balances may be forfeited.

Identity Verification (KYC)

To ensure security, ctd77 may at any time request verified documents to confirm a user's identity, such as a scanned national ID card, passport or driving licence. Withdrawals may be temporarily suspended until verification is complete.

Account Security

It is your responsibility to keep your account login details completely confidential. Do not share your password with anyone. Notify our support team immediately of any unauthorised access to your account or any suspicious activity.

Age Requirement

ctd77's services are available only to those aged 21 or above. Creating an account by a minor is strictly prohibited. If we confirm that an account holder is under 21 years of age, the relevant account will be closed immediately and all balances will be forfeited.

Geographic Eligibility

ctd77's services are not available in certain countries or regions. It is entirely your responsibility to confirm that online gaming is legal in the jurisdiction where you reside. Accessing the platform from an unauthorised region may result in account cancellation.

Deposit Methods and Limits

ctd77 supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla, City, BRAC, Islami, Sonali Bank and other banks)

The minimum deposit amount across all methods is ৳100. Deposit processing is usually completed instantly. If there is a delay for any reason, please contact the support team.

Withdrawal Policy

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. The bank account or mobile banking number used for a withdrawal request must be registered in your name.

Withdrawal Delays and Holds

ctd77 reserves the right to temporarily hold a withdrawal in the following circumstances:

• Identity verification (KYC) is incomplete.
• Suspicious or unusual activity is detected.
• Bonus wagering requirements have not been met.
• Due to technical or banking-related issues.

Currency and Responsibilities

All transactions are completed in Bangladeshi Taka (BDT / ৳). The user is responsible for bearing any applicable taxes or charges. ctd77 is not responsible for any fees imposed by a payment gateway or bank.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. To make this bonus eligible for withdrawal, the combined total of the original deposit and the bonus must be wagered 20 times (20x).

Bonus Terms of Use

• A qualifying deposit must be made to receive a bonus.
• Bonus funds and real money are tracked separately.
• Bonus balance cannot be withdrawn until wagering is complete.
• Certain games may count differently toward the wagering requirement.
• If bonus abuse is suspected, the bonus will be cancelled.

VIP and Cashback Program

ctd77's VIP program has four tiers:

• Bronze — Up to 0.2% cashback per week.
• Silver — Up to 0.5% cashback per week.
• Gold — Up to 0.8% cashback per week.
• Platinum — Up to 1.0% cashback per week.

You can move up to a higher tier based on consistent play and active participation on the platform. Cashback is added to the account at a set time each week.

Right to Change Promotions

ctd77 reserves the right to change, suspend or cancel any promotional offer without prior notice. If changes are made to an ongoing bonus, advance notice will be given where possible.

Fair Play Policy

ctd77 is committed to ensuring fair play. Our games are operated through recognised third-party technology providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming and Ezugi). The outcome of each game is determined by a Random Number Generator (RNG).

Technical Errors

If a game is left incomplete due to a software error, network disconnection or any other reason, the bet may be refunded or voided at the discretion of ctd77 or the relevant provider. ctd77 reserves the right to void bets placed on the basis of incorrect odds or payouts displayed as a result of a technical error.

Special Rules for Sports Betting

Additional rules may apply to betting on cricket (including BPL, T20 World Cup and IPL), football, kabaddi and other sports events. If a match is cancelled or abandoned, the bet amount is generally refunded, though this may vary depending on the specific market.

Strictly Prohibited

The following activities are completely prohibited and may result in account closure:

• Abusing bonuses or using multiple accounts to exploit the promotions system.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Hacking, sending viruses or disrupting the normal operation of the platform.
• Attempting to manipulate or reverse-engineer game software.
• Threatening, harassing or defrauding other users.
• Betting or managing accounts on behalf of a third party.
• Playing games or placing bets using automated bots or scripts.

ctd77's Rights

ctd77 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms.
• Failure to complete identity verification or provision of false information.
• Suspicion of fraud or illegal activity.
• Direction from a law enforcement authority.
• Interference with the normal operation of the platform.

User's Right to Close Account

You may close your account at any time through the support team. All pending transactions will be settled before the account is closed, and any remaining valid balance will be returned if wagering requirements have been met.

No Guarantee of Service

ctd77 does not guarantee uninterrupted service. The service may be temporarily unavailable due to maintenance, technical issues or unforeseen circumstances. ctd77 will not be liable for any loss arising from this.

Limitation of Damages

To the maximum extent permitted by law, ctd77 will not be liable for any indirect, incidental, special or consequential damages. Any financial loss from gaming is entirely at the user's own risk.

Third-Party Liability

ctd77 is not responsible for the actions or errors of game providers, payment processors or other third parties. The services of these parties are governed by their own respective terms and conditions.

Data Collection

ctd77 collects and processes personal information for the purposes of account management, identity verification, payment processing and meeting legal requirements. Full details of data collection can be found in our Privacy Policy.

SSL Encryption & Security

All your personal and financial information is protected through SSL encryption technology. We follow modern security standards and are committed to keeping your data safe from unauthorized access.

Sharing Information with Third Parties

ctd77 may share information with third parties when required by legal obligations or for service operations. Your personal information is not sold or rented for commercial purposes.

Copyright

All content on the ctd77 website — logos, designs, text, graphics, software, data, and other materials — are the intellectual property of ctd77 or its respective licensors. No part of this content may be copied, reprinted, distributed, or published without written permission.

Limited License to Use

ctd77 grants users a limited license to use the platform solely for personal, non-commercial purposes. This license is non-transferable and is automatically revoked if the terms and conditions are violated.

Right to Make Changes

ctd77 reserves the right to modify these terms and conditions at any time. For significant changes, users will be notified via a notice on the website or by email. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Date of Changes

After each update, the "Last Updated" date at the top of the terms and conditions will be revised. Users are advised to visit this page regularly to stay informed of any changes.

Application of Law

These terms and conditions are governed by and interpreted in accordance with applicable law. Any disputes will first be attempted to be resolved through negotiation. If negotiation fails, the matter will be settled through appropriate legal means.

Severability of Terms

If any provision of these terms and conditions is found to be legally unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid one that aligns as closely as possible with the original intent.

Contact Our Support Team

If you have any questions or complaints about these terms and conditions, please contact our 24/7 support team. Our support team provides service entirely in Bengali.

• Live Chat: Available 24/7 in Bengali via the website.
• Email: [email protected]

Complaint Resolution Process

Upon receiving a complaint, we will review the matter as quickly as possible and keep the user updated. Complex issues may require additional time for further investigation. All complaints are handled fairly and impartially.